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Our Frequently Asked Questions

HeatGuard Windows Ltd are always here to help.

Below are some questions some of our customers have asked us in the past that you may find of interest.

If you have others, or need help or assistance in finding information, please do not hesitate to contact us on 01246 260 600 or alternatively you can email us at

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Do you have your own installation team?

We employ our own team of skilled fitters, and we don’t use subcontractors. We’re confident our skilled team will perform to the highest standard when fitting products into your home.

How soon can you install my product?

After you get in touch we will arrange an installation that fits into your schedule. From the confirmation of sale, we will typically install within two to three weeks for our uPVC products and within six weeks for conservatories (subject to how many orders we receive within any given week).

What areas do you cover?

We are based in Chesterfield, and we cover areas including Clay Cross, Dronfield, Bolsover, Stavely, Eckington and more throughout Derbyshire and its surrounding counties.

Will my carpets or tiles be affected by having a new door installed?

Prior to any installation, we’ll survey either in person or by photo to assess your project. We take care to provide accurate, clean and tidy installations for all our projects based on the unique needs of your home.

Are your products energy efficient?

We work with leading manufacturers to make sure our windows, doors and conservatories save our customers in the long run with fantastic energy efficiency. From double to triple glazed units, our uPVC and aluminium products make for a fantastic upgrade for homeowners looking to get the most out of their new purchase.

When removing window and door frames, will it affect any wiring or electrics in my home?

Most of the time, this isn’t an issue. If we come across wiring when we are installing for you, we will have to stop work (or continue in a safe area), and you will need a qualified electrician to make it safe for us to continue working. We can arrange this for you, but normally, we see this in advance and bring the appropriate tradesmen to the job.

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Get in Touch

If you don’t see the information you are looking for please contact us via email or call on 01246 250 600.

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