Even though HeatGuard have thousands of installations, our primary focus remains our customer's complete satisfaction and total peace of mind. The QANW accreditation gives us the ability to honour all our guarantees.
This insurance underwrites all guarantees issued by HeatGuard, it underwrites cover for defective workmanship and faulty materials. If we cease to trade, as specifically defined, the insurance will take the place of the guarantee for the remaining term of the cover.
HeatGuard will demonstrate confidence in our workmanship by giving written guarantees ranging between 12 months and 10 years for the majority of home improvement contracts.
If a fault arises during the guarantee period HeatGuard would normally fix the problem at no charge. However a contractor cannot give an absolute assurance as to the length of time he will be in business and therefore be able to honor his written guarantee.
For this reason a we always provide an insurance cover, which will honor our written guarantees, in the unlikely event of us ceasing to trade. So this is what we do keeping you safe in the knowledge that your money is well spent when you invest in a quality HeatGuard home improvement installation.